Student Services

Get support on payments, finance options, policies, and general student account enquiries.

Articles in this section

How long do I have on my course?
Student Policies
Where are my other course(s)?
Can I change my address?
Complaints
Course Duration, Timeframes and Termination Rules
How do I book CPDs?
How to Change Your Direct Debit Bank Account
How to Change Your Direct Debit Payment Date
How to Change Your Monthly Payment Amount
How to Request a Payment Freeze
Making a Card Payment/Paying off your Course
My course has disappeared from the dashboard
My final assessment / exam is after my course expiry deadline date
Payments and Payment Plans
Refer a Friend
Understanding Your Course Contract
What courses did I buy?
What Is GoCardless?
What to Do If You Think You’ve Made a Duplicate Payment or Overpaid
Your Right to Cancel or Transfer a Course